Our Terms and Conditions


Terms And Conditions

Delivery Locations

Sara’s Little Soy Melt Shops Ships Australia Wide. We use Australia Post.

Which means your order can be delivered to PO Boxes. 

Orders sent to an Australian address

Free delivery (Australia wide) for orders over $100

Orders under $100 are sent at a standard flat rate service of $12.50

Processing your order

An e-mail confirmation is sent to your e-mail address after placing your order. Please keep this e-mail as proof of your purchase.

Tracking Orders

All orders shipped within Australia are provided tracking.  If your order has not arrived please contact our customer service department for assistance of tracking at saraslittlesoymeltshop@gmail.com

Delivery times

Orders are usually dispatched within 2 - 10 business days – We endeavour to get your order to you ASAP. Once your order has been dispatched, delivery time will be subject to the delivery service selected but depending on location, as our postal services gets busy we are unable to say how long it will take to get to you. Once it has been picked up by Australia post it is out of our hands.

Prices and Payment

All prices on the website are in Australian dollars and are inclusive of GST where applicable. Prices are subject to change without notice.

Refunds and Returns

Due to nature of our products we are unable to accept returns. However if there is a problem with your order please contact us so we can work with you to resolve.